Returns & Exchanges

At VIER, we strive for perfection in every garment, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items in their original packaging. We are committed to ensuring your shopping experience is as refined as our collections.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in the original VIER shipping box, ensuring all designer tags and security seals remain intact.

3

Label and Ship

Affix the pre-paid shipping label provided in your portal confirmation and drop the package off at any authorized carrier location.

4

Quality Inspection & Refund

Once our atelier receives and inspects your return, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing